Customer service operationsintelligentomnichannelintegratedautomatedscalable
AI agents with integrated CRM. 24/7 qualification, sales in the chat and integration with your APIs.
Proposal in 24h · live in weeks
From manual chaos to an operation that scales.
Today
Leads without a response
The customer sends a message at night and only hears back the next day — if at all.
Fragmented channels
WhatsApp, email and website chat in different places. Nothing talks to each other.
Zero visibility
You don't know how many leads came in, how many were served, how many became sales.
With Braxen agents
24/7 service across all channels
WhatsApp, Telegram, email, SMS and website chat — one agent, one queue, unified history.
CRM integrated with the operation
Visual pipeline, automatic tags and conversion metrics. All in one place.
Sales, calendar and APIs connected
Books meetings, sells in the chat and integrates ERP, payments or internal systems.
Connects with the tools you already use.
Calendar, messaging, payments and APIs — we plug into the agent's flow without rebuilding your operation.
From diagnosis to an operation live in weeks.
Rollout with operational support — monitoring, agent tuning and continuous evolution after going live.
Diagnosis
We map your service flow, active channels and required integrations. We understand volume, bottlenecks and what needs to be automated first.
Agent training
We configure the AI with your business knowledge — products, commercial rules, tone of voice and answers to the most common objections.
Integration
We connect WhatsApp, Telegram, email, website chat, CRM and external APIs. Everything working in the same operation.
We go live
In weeks — not months. We follow the first days, tune the agent and make sure the operation runs smoothly.
Who already trusts Braxen
Real results in customer service, CRM and automation.
We cut calls by 80% with a WhatsApp AI agent. The team stopped putting out fires and got back to what matters.
Mariana Costa · Clinical Director
Clear up your questions.
Build your AI agents with Braxen
Describe your operation. Reply within 24 hours with a technical analysis — no commitment.